How it works
From your operating rules to verified completion.
Nine steps. The first three happen once, at the start. The rest repeat for every task, for every vehicle, forever.
- 01
Discovery
We collect the facts: fleet size, vehicle types, locations, current service volume and suppliers, required services and frequency, key access, and quality, reporting and integration needs.
- 02
Operational audit
We study how the work happens today: who creates tasks, how vehicles and keys are accessed, which tasks could be combined, what causes delays, and the real cost per vehicle.
- 03
Service playbook
We write a customer-specific operating manual: included services, a checklist per task, the cleaning standard, operating area, vehicle-access method, photo requirements, damage rules, escalation contacts, pricing and SLA targets.
- 04
Pilot
One city, one location, 10–30 vehicles, one or two services, two to four weeks. Daily operational review, weekly KPI report. Small enough to be safe, real enough to be conclusive.
- 05
Rule configuration
Tasks can be created via a customer portal, CSV upload, email-to-task, API, a telematics trigger, or manual entry. Typical rules: clean every 7 days, inspect after each rental, charge EVs below 30%, escalate new damage immediately.
- 06
Task generation & assignment
The system checks vehicle availability, confirms access, groups nearby tasks, assigns an authorised operator, sends step-by-step instructions, tracks acceptance and arrival, and alerts a dispatcher the moment something slips.
- 07
Field execution
The operator confirms arrival, verifies the vehicle, completes an initial condition check, uploads required photographs, performs the service, completes the checklist, reports any exception, and secures the vehicle and key before closing the task.
- 08
Quality control
Three layers. Automated checks catch missing photos, GPS mismatches and incomplete checklists. Human reviewers sample tasks at random and review every high-risk job and new operator. Then your own feedback closes the loop.
- 09
Reporting & invoicing
You receive completed and failed task counts, completion times, quality results, damage findings, photo evidence, and cost per task and per vehicle, in one consolidated monthly invoice.
We use automated checks to support quality assurance, not to replace it. Final accountability for a task stays with us, not with an algorithm.
Platform
The operating system behind the work.
The platform is how we run your fleet operations behind the scenes, not a product you have to buy, learn or log into. We share performance on a regular cadence instead: a weekly or monthly report covering completion rates, quality outcomes and operational challenges, giving you exactly what you need for a clear performance review.
Quality & compliance
Service-level agreements
SLAs are set together with you at the start of the engagement, clear thresholds to meet, monitored throughout the relationship, not a template with penalty clauses attached. Typical commitments include:
Every vehicle movement carries agreed liability cover, and every operator is verified before touching a vehicle. Rather than advertise a blanket guarantee, we state exactly what's covered, limits and responsibilities confirmed per service and vehicle class, before work begins.
Start with one location and 10–30 vehicles.
A pilot is the fastest way to find out whether this works for your fleet: one city, a fixed number of vehicles, two to four weeks, agreed prices, no integration required.
No integration. No long-term commitment. Clear expansion criteria.